Solution and Diagnostic Data Collection. Open download list It matches the product: How does HP install software and gather data? Choose ‘Refresh’ to update the list.
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Warranty withdrawn refurbished product: Let HP identify any out-of-date or missing drivers and software. Product sold by third party: We were unable to find any drivers for your product. Please return to priter product information page and verify the numbers provided or try again later.
Follow these steps to remove and reseat the cartridge to restore contact.
HP Photosmart A Printer series – Driver Downloads | HP® Customer Support
Distilled water tap pprinter can contain contaminants that can damage the cartridge. The swab should be only slightly damp. Please try again shortly. Select your desired files and a list of links will be sent by email.
The Virtual Agent is currently unavailable.
Push down on the cartridge, and then pull it outward from the carriage to remove it. I don’t see my operating system. From the drop-down lists, select the appropriate Language and Locationand then click Save. HP Download and Install Assistant.
Choose ‘Refresh’ to update the list. To find a list of compatible cartridges, do the following: Contact HP Support to schedule a repair or replacement. Type your product number, and then press Enter.
HP Customer Support – Software and Driver Downloads
No software or drivers are available for this product with the selected operating system. Europe, Middle East, Africa. Repeat reseating and cleaning steps. Insert the cartridge back into the product with the label facing up and the copper contacts facing the inside of the product.
The Virtual Agent is currently unavailable. Europe, Middle East, Africa. Please verify your product is powered on and connected, then try again in a few minutes.
If debris is visiblediscontinue the steps in this procedure and skip to Step two.
HP Photosmart A Printer series Troubleshooting | HP® Customer Support
Insert the new cartridge. Copper electrical contacts and ink nozzles. Remove, inspect, and reseat the cartridge.
Not sure which drivers to choose? Clean the cartridge contacts Gather the following materials:. Dip a clean, cotton swab in the clean water and then squeeze it to remove most of the moisture. This product was sold by a third party.
Solution Follow these steps in the order presented to resolve the issue. The product will not print.